VALUES

As an organization and as individual employees we care about the quality of life in Clallam County, which we promote and enhance by:

1. Providing a high level of courtesy and professionalism through safe, accessible, reliable, and attractive countywide public transportation services.
2. Ensuring an efficient and effective delivery of services through a conservative approach to managing our resources and budgeting for the future.
3. Valuing our employees and our work culture through careful selection, good benefits, fair treatment, and on-going training.
4. Meeting the county's changing public transportation needs by adding new services when we can sustain them for the foreseeable future.
5. Maintaining a high level of communication and coordination between the Board and management, management and staff.
6. Improving operations by using proven approaches to avoid costly project failures.

STRATEGIC GOALS FOR THE NEXT THREE-FIVE YEARS

1. Focus on improving the efficiency and effectiveness of paratransit services:
   1. Implement the consultant's ADA plan as approved by the Board.
   2. Request proposals for delivery of paratransit services 2007-2012.
   3. Evaluate taking paratransit services in-house.
2. Figure out how to carry more people. Anticipate and address growing service needs by:
   1. Initiate and complete the CTS Comprehensive Plan.
   2. Update the capital asset acquisition and replacement plan for projected service needs.
   3. Develop targets for the operating reserve to be able to manage through fluctuations in sales tax collections without cutting service levels.
   4. Expand CTS's marketing approaches and efforts.
3. Increase focus on staff development, as individuals and as a group:
   1. Develop a dynamic future-looking staffing plan which addresses upcoming turnover and expansion of services.
   2. Make time for more administrative staff cross-training and back-up.
   3. Expand utilization of the wellness program.
   4. Provide on-going training for all staff.
4. Contribute in other ways to the quality of life in Clallam County:
   1. Research and adopt energy efficient vehicles and fuel alternatives.
   2. Foster cooperation, planning, and joint operations with other governmental units.
   3. Through the Employees' Association, encourage employees to support community efforts (such as United Way, Serenity House angel tree, food bank drives, etc.)

Adopted by the Clallam Transit System Board during regular session on June 19, 2006.

The Clallam Transit System Board appreciates and acknowledges the valuable contribution made by the Employees' Association Board of Directors, who represent all the employees, in developing these values and strategic goals statements on behalf of the Clallam Transit System.